Most of us would have trouble remembering employee communications that didn’t reek of, well, employee communications, and that’s a problem. Lots of factors conspire to inhibit or misdirect people who are otherwise talented and principled communicators to obscure the often valid and important information they’re tasked with sharing. There are…

The metaverse imagined by the tech giants, online gamers, and social media engines lining up to vie for controlling it looks more like Pottersville than Bedford Falls. The two towns feature in the 1946 movie It’s a Wonderful Life, in which George Bailey (played by Jimmy Stewart) is shown what…

The idea that one day we will all work, shop, and spend our free time in “the metaverse,” and that’s why tech companies are now battling to control it, has taken hold of the media’s imagination. The storyline is fantasy and the forecast is nonsense. The metaverse will never happen. …

The concert hall feels stuffed like an overfilled balloon, or maybe a ripe zit. Folks are standing along the walls like a bad paint job and some wedged doubled up in their seats. The roar of chatting and laughing competes with a throbbing rhythm of dance music as inflated beach…

I promised myself at the start of this year that I’d forego writing about the ethics and mechanics of communications, but today’s newspaper forced me to make an exception: After getting accused of coddling the world’s worst polluters in a widely-shared news article earlier this week, McKinsey & Co. …